Randstad Medical Receptionist in Virginia Beach, Virginia
location:Virginia Beach, VA
salary:$9 - $11 per hour
date posted:Friday, March 2, 2018
job type:Temp to Perm
industry:Administrative and Support Services
Hiring Several Medical Receptionists for our clients in Virginia Beach. Qualified applicants please apply at www.randstadusa.com
Job Responsibilities and Tasks:
Welcomes patients/clients/visitors, determines the purpose of visit and directs them to appropriate person or department(s).
Promptly and professionally answers telephone calls. Routes calls appropriately, offering voice mail, paging, or redirection of calls as needed.
Phones or pages employees to meet visitors and directs visitors to appropriate waiting areas.
Facilitates patient flow and communicates delays with patients and clinical staff.
Follows all clinic policies on safety and security; maintains restricted areas safe by safeguarding keyless entry codes and computer system passwords in strict confidentiality.
Appropriately and courteously screens solicitors for relevance to organization needs.
Explains financial requirements to the patients or responsible parties and collects copays as required. - Responsible for keeping the reception and patient waiting areas, and office files clean and organized.
Monitors medical office supplies and inventory needs, places orders and oversees office equipment.
Working hours: 7:00 AM - 6:00 PM (FLEXIBLE) Monday - Friday (Some Eves & WEs
--One year of experience in customer service or reception in a medical office setting.
Ability to use multi-line phone system, including transferring calls and paging.
Knowledge of medical terminology and organization services.
Knowledge of staff responsibilities to accurately direct callers.
Ability to exercise a high degree of diplomacy and tact while multi-tasking, organizing and scheduling patients.
Ability to speak clearly and loudly enough to be heard by callers and patients.
Ability to work well under pressure with minimal supervision.
Ability to prevent, calm, and/or defuse irate callers and patients working with them to identify concerns and properly directs calls.
Proficiency in Microsoft Office 2012, and practice management software. (Kareo, EDI, EpicCare, etc)
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.