Randstad Call Center Supervisor in Virginia Beach, Virginia

Call Center Supervisor

job details:

  • location:Virginia Beach, VA

  • salary:$17 per hour

  • date posted:Friday, March 2, 2018

  • job type:Temp to Perm

  • industry:Other Services (Except Public Administration)

  • reference:S_620018

  • questions:nate.smith@randstadusa.com-

job description

Our Client in Virginia Beach, VA is looking for Call Center Supervisors for Temp-to-Hire opportunities. Qualified candidates, please apply at www.randstadusa.com.

Duties Include:

  • Coordinating operations and activities for the Call Center

  • Provide feedback on performance

  • Monitoring customer service metrics are met

  • Handling complaint calls

  • Provide training and development support to representatives

Working hours: 8:00 am to 6:00 pm Monday - Friday


Skill Required:

  • 5+ years of experience as a Call Center Supervisor

  • Must have excellent written and verbal communication

  • Bachelor's degree preferred

  • Proficiency in MS Word and Excel Required

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.