DXC Technology Video Teleconferencing Operator in Norfolk, Virginia
DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally.
For more information, visit www.dxc.technology at http://www.dxc.technology/ .
DXC Technology has an immediate need in our US Public Sector group for a Video Teleconferencing Operator - Secret Clearance in Norfolk, VA.
VTC Operator, Schedules and trouble shoots Video Teleconferences. Trouble shoots network connectivity. Respond to and diagnoses problems through interaction with customers. - Ensure a timely process through which problems are controlled, including problem recognition, research, isolation, resolution, and follow-up. - Provide support documentation to include requirements gathering, asset management, configuration management, change management, transition and sustainment planning of variety of issues - Identify, research, troubleshoot, and resolve technical issues for users across multiple environments, including Adtran Atlas 830; Polycom RMX 2000, KIV 7, KIVM CISCO VCS Controller & Expressway - Interact with network services, to restore service and identify and correct network problems.
DXC Technology is EEO F/M/Protected Veteran/ Individual with Disabilities